Privacy Policy
Last updated: 1 August 2026
This policy explains what personal information ONE IPTV collects through one-iptv.website, why we collect it, and what we do with it. It is written to be read, not to be skimmed past.
What we collect
We collect only what you type into our forms: your name, WhatsApp number, the plan you selected, and any notes you add about your device. If you contact us on WhatsApp, we keep the correspondence needed to help you.
We do not collect payment card details on this website. No card fields exist on any page. Payment is completed either through a PCI-compliant third-party payment provider — who handle card data under their own terms — or arranged directly with our support team.
Why we use it
- To confirm your order and send your access details and setup instructions.
- To answer support enquiries and troubleshoot problems with you.
- To keep the records we are required to keep for the service we provide.
We do not sell your information, and we do not pass it to advertisers.
Cookies and analytics
This website is built as static pages and does not set advertising or tracking cookies by default. If analytics or a chat widget is added later, this section will be updated to name the provider and describe what it stores before it goes live.
How long we keep it
We keep order and support records for as long as your account is active and for a reasonable period afterwards to handle billing questions and legal obligations. Ask us to delete your data and we will do so wherever we are not required to retain it.
Your rights
Depending on where you live — including under the UK GDPR and EU GDPR — you may have the right to access, correct, export or delete the personal data we hold about you, and to object to certain processing. To exercise any of these, contact us using the details below and we will respond within the timeframe the applicable law requires.
Security
We take reasonable technical and organisational measures to protect the information you give us. No system is perfect, and we will tell you promptly if a breach affects your data.
Contact
Questions about this policy, or about the data we hold: message us on WhatsApp.